Reference

How maze21 Settles Your Sportsbook Wagers

Every bet you place on maze21 follows a clear set of settlement rules — no guesswork about when your account gets credited or what happens when a game is postponed.

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maze21 How maze21 Settles Your Sportsbook Wagers
SETTLEMENT HELP CHANNELS

Get Help With a Bet Settlement Question

Live Chat Reach our support team directly through live chat inside your account. For settlement disputes, have your bet ID ready so we can pull the wager details immediately.
My Bets History Your full bet history lives under My Bets in the account menu. Each settled wager shows the result, the stake, and the exact payout amount applied to your balance.
Email Support For complex settlement questions — such as a stat correction on a player prop — email our team with your bet ID and the relevant game. We review and respond in writing.
HOW WE RUN SETTLEMENTS

Settlement Standards We Hold Ourselves To

Official League Data

We settle NFL, NBA, MLB, NHL, and college football markets using official league and stats-provider data — not third-party score aggregators — so results reflect the authoritative record.

Transparent Void Policy

When a game does not reach its completion threshold, we void the bet and return your stake in full. The void rule for each sport is written in our settlement terms before you place the bet.

Same-Game Parlay Integrity

Same-game parlays on NFL and NBA games settle leg by leg in sequence. If one leg is voided due to a postponement, that leg is removed and the parlay recalculates at the reduced odds.

Account Balance Accuracy

Every settled bet triggers an immediate account balance update visible in your wallet. If a discrepancy appears, our settlement log is auditable through your account history tab.

maze21 What Drives Our Bet Settlement Process

What Drives Our Bet Settlement Process

When a sporting event ends, our sportsbook pulls official results from the relevant league source — the NFL, NBA, MLB, or NCAA — and settles each market according to its posted rules. Winning moneylines and point spreads settle within minutes of the final whistle. Same-game parlays settle only once every leg of that parlay is confirmed official. If a game is postponed

and not completed within our stated window, open bets are voided and your stake is returned to your account balance. Player props settle on official box-score stats, not broadcast estimates, so a stat correction can occasionally delay final settlement by a short period. You can track any open or recently settled bet under the My Bets tab in your account.

Sportsbook Settlement Terms, Plain and Simple

What does 'action' mean in bet settlement?

A bet has action when it is officially settled as a win or a loss. If a game is postponed and voided, your wager had no action and your stake is returned.

What is a push in sports betting?

A push occurs when the final score lands exactly on the spread or total. The bet is neither a win nor a loss; your original stake is returned to your account balance.

What does 'official result' mean for settlement purposes?

The official result is the score or stat line confirmed by the league or governing body. We use that record, not broadcast data, to settle every market on the platform.

What is a void bet?

A void bet is canceled before settlement, most often because a game was postponed or a player listed in a prop did not participate. Your stake comes back to your account automatically.

What does 'completion threshold' mean?

The completion threshold is the minimum amount of play required for a game to be deemed official. For MLB it is typically four and a half innings; rules vary by sport and are posted in our terms.

What is a graded bet?

A graded bet is one that has been reviewed and settled with a final result — win, loss, push, or void. Once graded, the outcome and payout are locked and visible in your bet history.

Common Questions About How Bets Get Settled

Most moneyline and point spread bets on NFL and NBA games settle within a few minutes of the final buzzer or whistle, once the official result is confirmed. Player prop bets that depend on box-score stats can take longer if the league delays its official stat release.

If one leg of a same-game parlay is postponed and voided, that leg is removed from the parlay. The remaining legs stay active and settle at the recalculated odds. If all legs are voided, the full stake is returned.

Player props always settle on the official box-score stats published by the relevant league, such as the NFL's official play-by-play or the NBA's official stats feed. Broadcast numbers can differ from the official record, so we wait for the official version.

Yes. For NFL, NBA, and college football, overtime counts toward the final score used for spread and total settlement. You can find sport-specific overtime rules in the settlement section of your account before placing the bet.

Open your My Bets history, locate the settled wager, and copy the bet ID. Then contact our team via live chat or email with that ID and your reasoning. We pull the official data source and respond with the settlement log.

Yes. Settlement terms for each market — including void conditions, overtime rules, and stat-correction policy — are accessible in your account before you confirm any wager. Access depends on state law and eligibility in your state.
Reference

Sportsbook Bet Settlement Rules

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