How Our Terms Apply to Your Account
maze21 operates where state law permits online gaming — eligibility is not universal and depends entirely on the laws of the state you're in when you access the platform. By creating an account, you confirm you are in an eligible state and meet the age requirements
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set by that state's law. These terms cover account creation, payment processing, and data handling. When you fund your account through PayPal or Venmo, the transaction is processed under the terms of those payment providers in addition to ours — your wallet history stays separate from
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your maze21 account balance. Play+ prepaid card transactions are subject to the card issuer's cardholder agreement as well. We retain account records as required by applicable law and our internal compliance procedures. Any dispute about account access, fund holds, or transaction status should be raised through
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our support channel before escalating externally. We may update these terms when our operational or legal obligations change — we'll note the revision date at the top of the policy document, and continued use of your account after that date means you've accepted the updated version.
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If a specific provision conflicts with applicable state law, the state law controls.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.