What We Collect and Why We Collect It
When you create an account with us, we collect the information needed to verify your identity — your name, date of birth, address, and a government-issued ID. This is a legal requirement in every state where online gaming is permitted, not a maze21 preference. When you
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fund your account through PayPal or Venmo, those platforms share only the transaction confirmation and your linked email with us; your full financial credentials stay inside those apps. Play+ prepaid card activity is logged at the deposit and withdrawal level so we can maintain accurate account
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records and process payouts correctly. We also collect device and session data — browser type, IP address, and login timestamps — to flag unusual access patterns and keep your account secure. Email addresses are used for account notices and security alerts, not third-party marketing lists. If
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you browse our platform without logging in, we use anonymous analytics cookies to understand page performance; these carry no personally identifying data. Any data tied to payment activity is retained for the period required by applicable state law and then deleted on a rolling schedule.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.